Privacy Policy
This Privacy Policy explains how 2709 Lakeshore Holding Inc. ("we", "us") collects, uses and discloses personal information in connection with this website, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
1. Collection of Personal Information
Below we explain how personal information is handled when you use our website.
Personal information is any information about an identifiable individual, such as name, address, email address or user behaviour.
Organization responsible for personal information
Registered office:
2709 Lakeshore Holding Inc.
Toronto, Ontario
Canada
Email:
[email protected]
In accordance with Principle 4.1 (Accountability) of Schedule 1 to PIPEDA, we have designated a Privacy Officer who is responsible for our compliance with this Privacy Policy. The Privacy Officer can be reached at the email address above.
2. Contact
If you contact us by email, the information you provide (such as your email address and, where applicable, your name) is stored solely for the purpose of handling your request.
The information is deleted as soon as it is no longer required for the purpose of the communication, unless statutory retention obligations apply.
This processing is consistent with the fair information principles set out in Schedule 1 to PIPEDA, in particular Principle 4.2 (Identifying Purposes) and Principle 4.3 (Consent).
3. Your Rights
You have the following rights in relation to your personal information held by us:
- Right of access to your personal information (PIPEDA Principle 9)
- Right to request correction of inaccurate or incomplete information (PIPEDA Principle 9)
- Right to request deletion of information that is no longer required for the purpose for which it was collected (PIPEDA Principle 4.5)
- Right to request that collection, use or disclosure of your information be limited
- Right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice (PIPEDA Principle 4.3)
- Right to challenge our compliance with PIPEDA (PIPEDA Principle 10)
To exercise any of these rights, a simple email to the address above is sufficient.
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca) regarding our handling of your personal information.
4. Data Collected When Visiting Our Website
When you use our website for information purposes only, we collect only the data that your browser automatically transmits to our server. This data is technically necessary to display the website correctly and to ensure its security.
This includes in particular:
- IP address
- Date and time of the request
- Page visited
- Volume of data transmitted
- Browser type and version
- Operating system
- Referrer URL
This collection is consistent with Principle 4.2 (Identifying Purposes) and Principle 4.3 (Consent) of Schedule 1 to PIPEDA.
5. Cookies
Our website uses cookies. Cookies are small text files stored on your device that enable a user-friendly configuration of the website.
You may restrict or disable cookies at any time via your browser settings. Please note that if you disable cookies, not all features of the website may be available.
The use of cookies is consistent with PIPEDA's consent principle (Principle 4.3).
6. Use of the Online Store
When you place an order in our online store, we process the personal information necessary for the performance of the contract (such as name, address and payment details).
Processing is carried out solely for the purpose of performing the contract and for billing purposes.
This is consistent with PIPEDA Principle 4.3 (Consent), which permits collection of information necessary for the performance of a contract with the individual.
Statutory retention obligations remain unaffected.
7. Newsletter
If you subscribe to our newsletter, your email address and, where applicable, your name will be processed for the purpose of sending information, offers and promotional content by email.
Subscription to the newsletter is voluntary.
You will not suffer any disadvantage if you do not consent.
Processing is based on your consent under PIPEDA Principle 4.3 (Consent) and on your consent under Canada's Anti-Spam Legislation (CASL).
You may withdraw your consent at any time with effect for the future, for example via the unsubscribe link included in every email.
Your information will be retained for as long as your newsletter subscription remains active, or until you withdraw your consent.
Disclosure of information to partner companies
Where you have given explicit consent at the time of subscribing to the newsletter, your email address and, where applicable, your name may be disclosed for promotional communication purposes to selected partner companies operating in the fields of health information, prevention, lifestyle and consumer education.
Partner companies may use the information solely for the purpose of sending their own information, offers and content by email.
No use for other purposes and no disclosure to further third parties is permitted.
Consent may be withdrawn at any time with effect for the future via the unsubscribe link included in every email.
8. Embedded Content (e.g. Videos)
Our website may contain embedded content (such as videos). When such content is accessed, information may be transmitted to the relevant third-party providers.
The integration is carried out in the interest of an appealing and informative presentation of our website.
This is consistent with the reasonable-purpose principle set out in PIPEDA Principle 4.2.
9. Retention Period
Personal information is retained only for as long as necessary to achieve the respective purposes or for as long as statutory retention obligations apply. Once these periods expire, the information is deleted, in accordance with PIPEDA Principle 4.5 (Limiting Use, Disclosure, and Retention).
10. Privacy Contact
For questions about the processing of your personal information or to exercise your rights, please contact us at the following address:
11. Cross-Border Transfers and Security Safeguards
Some of our service providers (including hosting and order fulfilment partners) may process personal information outside Canada, including in the European Union, the United States and China. Where information is transferred outside Canada, we use contractual and other means to provide a comparable level of protection, in accordance with PIPEDA Principle 4.1.3.
We use appropriate technical and organizational security measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification, consistent with PIPEDA Principle 4.7 (Safeguards).
12. Breach Notification
In the event of a breach of security safeguards involving personal information under our control, we will, where required by the Breach of Security Safeguards Regulations under PIPEDA, report the breach to the Office of the Privacy Commissioner of Canada and notify affected individuals as soon as feasible.